Electricity North West – Extra Care Register

• Age Range
  All Ages

We know every household’s needs are different – that’s why our Extra Care support is led by you. Our flexible approach means we can act to support a variety of challenges your household faces, with a personal and supportive service.

You’re eligible to join our Extra Care register if you:

• have reached your state pension age
• are disabled or have a long-term medical condition
• are recovering from an injury
• have a hearing or sight condition
• have a mental health condition
• are pregnant or have young children
• have extra communication needs (such as if you don’t speak or read English well)
• need to use medical equipment that requires a power supply
• have poor or no sense of smell
• would struggle to answer the door or get help in an emergency.

If you’d like to leave the Extra Care register, please complete our short form.